Administration

Treating patients with care, dignity and respect is at the forefront of every administrator's mind on a daily basis. Patient-centered communication and its procedures are skills that take a practitioner a little time to develop, but once those skills are implemented the positive effects they have on patients are almost immeasurable. It is a skill a clinician can possess that can differentiate good clinicians from great clinicians, and doesn't require many expensive tools, or constant updating of equipment to be performed correctly.

The OPN Method supports CMS and TJC standards and its patient-centered principles are applicable to nearly all clinicians in a healthcare setting, from CNAs to CEOs. The OPN Method can be used by administrators as a leadership problem solving tool as well, by applying the Method to current business issues and following the Method to determine the best course of action.